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Support

Need help with MenuCalories? We're here to assist you.

Contact our support team:

support@menucalories.app

We typically respond within 24 hours.

Frequently Asked Questions

How does MenuCalories work?

Take a photo of any restaurant menu (or pick one from your photo library). The app sends the image to Claude Vision AI, which reads every dish on the menu and estimates calories, protein, carbs, and fat for each item. Results are displayed in a clean, structured list.

How accurate are the calorie estimates?

The AI provides reasonable estimates based on the dish name, description, and common preparation methods. Estimates may vary from actual values depending on portion size, specific ingredients, and restaurant preparation. Use them as a helpful guideline rather than an exact count.

Why does the app need camera access?

The camera is used to take photos of restaurant menus. You can also grant photo library access to select an existing photo instead. Without camera or photo access, the app cannot analyze menus.

What languages and cuisines are supported?

MenuCalories works with menus in most languages and across all cuisine types. The AI can read and understand menus in English, Spanish, French, Italian, Japanese, Chinese, Korean, and many more.

Does the app work offline?

No. An internet connection is required because menu analysis is performed by the AI on our servers. The photo is sent securely for processing and results are returned to your device.

How do I cancel my subscription?

To cancel your subscription:

  1. Open Settings on your iPhone.
  2. Tap your name at the top, then tap Subscriptions.
  3. Find MenuCalories and tap Cancel Subscription.

You'll keep access until the end of your current billing period. For more details, see our Subscription Terms.

How do I request a refund?

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com to request a refund from Apple.

How do I delete my data?

Menu photos are processed in real-time and are not permanently stored on our servers. Deleting the app removes all local data. For analytics data deletion requests, contact us at support@menucalories.app. See our Privacy Policy for details.

Still need help?

If your question isn't answered above, email us at support@menucalories.app with a description of your issue, your device model, and iOS version. We'll get back to you as soon as possible.